Customers First — It's that Simple.
(From 2026)
Since 1938, this philosophy has guided everything we do at Associated Bag.
Our continual improvements are designed with one goal in mind: delivering the kind of thoughtful, reliable service that’s become all too rare.
For example, one customer reached out 12 months after a purchase, unsure if a return was still possible. No problem. We issued a full refund – because we understand business isn’t always predictable, and we’re here to help.
Another customer wanted to order some bags for a project and thought they knew what size they needed. They decided to ask for a free sample to be sure, and in doing so learned they needed a larger size. Our free samples program saved them time, and their project stayed on track because they ordered the right size the first time.
A new customer commented on the genuine sense of care they received from our team, noting that we seemed to be as committed to their business as they were. From creating custom products that are unique to your needs to our Vendor Managed Inventory program and processing documents through EDI, we offer a diverse range of services to help address the challenges faced by businesses.
However, what truly sets us apart is our team – many of whom average over two decades of service. They’re dedicated to earning your business every single day and are ready to help you find the right products, services, or pricing for your needs.
We’ve made it our mission to deliver exceptional service every single day – that’s the Associated Bag difference. Clear, honest
communication and treating people with respect aren’t just ideals for us; they’re how we do business.
When you call with an order or a question, a real person will pick up the phone, no runaround. Prefer email? You’ll always hear back from someone who knows their stuff and is ready to help.
Whether you prefer to call, click, or shake hands – we’re here, ready when you are.
Herb Rubenstein
President
The Associated Bag Difference.
(From 2025)
The best customer experience is here!
(From 2024)
We are committed to providing unbeatable service!
(From 2023)
We back up every product with awesome customer service!
(From 2022)
Customer service is our top priority!
(From 2021)
Free samples are a big help to our customers!
(From 2020)
Our goal is a perfect fit, every time you order!
(From 2019)
Quality products with outstanding customer service, guaranteed!
(From 2018)
You'll find zipper bags and much more at Associated Bag!
(From 2017)
Flat Poly Bags are just the start of the packaging and shipping products we have to offer you!
(From 2016, Volume 1)
Catalog Pricing is back!
(From 2015, Volume 2)
Finding new ways to serve you even better...
(From 2015, Volume 1)
Save with Flex Pay Warehousing – Only from Associated Bag!
(From 2014, Volume 2)
Hundreds of exciting new products combined with a great customer service history!
(From 2014, Volume 1)
We've got more packaging, shipping, office, safety and industrial products than ever before!
(From 2013, Volume 2)
Marking 75 years of serving you, with hundreds of exciting, new products!
(From 2013, Volume 1)
365–Day Returns…every day for everyone!
(From 2012, Volume 2)
Our customers have a lot to say about Associated Bag Company!
(From 2012, Volume 1)
We wrote the book on unbeatable customer service!
(From 2011, Volume 2)
Great products, excellent service, and our 100% satisfaction guarantee means you can always rest easy!
(From 2011, Volume 1)
There's a 100% chance of your complete satisfaction!
(From 2010, Volume 2)
Offering low prices, excellent service, and quality products to you!
(From 2010, Volume 1)
We're always looking out for our customers!
(From 2009, Volume 1)
We've mapped out a plan to get you your orders fast!
(From 2008, Volume 2)
We couldn't have done it without you!
(From 2008, Volume 1)
Count on Associated Bag for the products that keep your business rolling!
(From 2007, Volume 2)
You'll love our stellar customer service!
(From 2007, Volume 1)
We're always expanding our menu of packaging and shipping products!
(From 2006, Volume 2)
Customer satisfaction begins with strict quality control.
(From 2006, Volume 1)
Our guaranteed solution for your complete satisfaction!
(From 2005, Volume 2)
Our nationwide distribution network has grown to serve you better!
(From 2005, Volume 1)
We've blown the whistle on high-priced packaging!
(From 2004, Volume 2)
Customer service that gives you the winning edge!
(From 2004, Volume 1)
Test Sample Program - You'll Get it Fast and You'll Get it Free.
(From 2003, Volume 2)
Service is our Number One Priority!
(From 2003, Volume 1)
Thank you for 65 Great Years!
(From 2002, Volume 2)
We've Lowered Prices Up to 40% on Our Own Brand Zipper Bags!
(From 2001, Volume 2)
Our Selection of Quality, Low-Priced Packaging Keeps Getting Better!
(From 2000, Volume 3)
No Handling Fees at Associated Bag!
(From 2000, Volume 2)
We Hold Price Quotes for Six Months!
(From 1999, Volume 3)