"...offering a free sample made all the difference."
I am a new customer with Associated Bag, and I can attest that they have the best customer service of all vendors I currently work with. I’ve been searching for new jackets to put our traffic citations in for quite some time. A colleague of mine in another city recommended Associated Bag. Not only was the website easy to navigate, offering a free sample made all the difference. I was able to review the product with the clerks who would use them and decided to place a healthy order. The day after getting the sample, a customer service specialist reached out to ask if they could assist further. She was able to offer additional suggestions and another sample so that we were sure of our decision. Both samples along with a catalog were in my office the very next day. To add, someone from administration reached out about our order to make sure things were alright and to indicate not to hesitate to reach out if I had additional questions. The promptness of their responses and the care given to what I needed is valued and appreciated. I wish I could order all court supplies from Associated Bag.
Anethia O. Brewer, Court Administrator
54A District Court
Lansing, MI
September 2023