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I have dealt with Associated Bag only a few times, but I can truly say they are the best company I have dealt with. What you can expect from Associated bag: a very helpful and extremely courteous staff (of which you will NOT have a problem understanding), a company that will ship your order in a blink of an eye, a company that will follow up on your order to ensure you got it and that you are happy with it. In today’s world, a company like Associated Bag stands out from 99% of the “other” companies operating from a website. I will never use any other company. Thank YOU Associated Bag for being such an exemplary company – one that truly cares about their customers.
The free samples provided came within days and were most helpful to us in selecting exactly the right product to fit our needs. They were hand labeled individually so once we selected the right product we knew exactly which to order.
We placed our order online easily the next day and we had our product so fast our heads spun! 1 day ship/receive! Awesome. And the price was competitive with any other out there.
We then received a follow-up email making sure everything was to our satisfaction – a rarity in today’s world. Everything in the process was a hallmark of great customer service! Thank you!
Bryan Tilburt, Controller
The vinyl envelopes arrived just two days after I had ordered them, and at first I thought I had ordered the wrong envelopes! They were so new and fresh looking compared to the ones used in the kitchen currently. Our kitchen uses these envelopes to put the individual ward tickets in for the patient meals. This was my first time ordering from Associated Bag after taking over from my predecessor just a few months ago. I know I can rely on this company in future orders. Not all companies like to work with the Government.
Thank you for the promptness of the delivery, and the quality of the product.
Kristi Santiago, Budget Technician
Central Texas Veterans Health Care System (CTVHS)
I was ordering shrink bands and ordered the wrong size, which was my error. But everyone I spoke with either over voicemail or through email was extremely helpful and on top of it! Customer Service is a thing of the past in a lot of cases, but not with Associated Bag. You could tell that customer service is one of their top priorities, and they definitely exceeded my expectations!
Sadie Salazar, Co-Owner
Beard Care Club