I own a small but growing company with both web and brick and mortar boutiques. After five years, I needed to switch my supplier for shipping and retail supplies due to ethical reasons with my previous supplier. You can imagine I was anxious to make the jump. I reached out to Associated Bag and spoke initially to Linda on the phone who carefully answered all my questions, took time to hear my concerns about my current situation and also had a few laughs as she caught all my info. I was sent samples, which aligned to all my current products, given several options on each to meet pricing I was paying, and placed my first order. My experience has been very good, not perfect, but 100% personable, and 100% in line with what I was looking for. The product assortment has been great, but more than that, the communication and client services have been amazing since my first call. I am so happy I made the switch.