"It's so nice to work with companies that make life easier for their customers!"

I just wanted to applaud your company for its very friendly website. I just placed an order online with my credit card, and it was so smooth and simple. You can't imagine how frustrated I get with companies' websites. Some websites don't allow different shipping and billing, some won't accept the credit card info because the address is off by a word abbreviation, some websites you go through so much trouble to type everything, and then you go back and everything you wrote or ordered disappears. Thanks again, and keep up the good work. It's so nice to work with companies that make life easier for their customers!

Isabelle Jacquet, Genetics Department
Harvard Medical School
Boston, MA
July 2004